Evaluator Competencies: Standards for the Practice of Evaluation in Organizations
Author: Darlene F Russ Eft
Evaluator Competencies, based on research conducted by the International Board of Standards for Training, Performance, and Instruction (ibspti?) identifies the competencies needed by those undertaking evaluation efforts in organizational settings. Classified into domains, these evaluator competencies have been rigorously validated, and are accompanied by practical descriptions in the form of performance statements associated with each competency. The authors discuss the challenges and obstacles in conducting such evaluations within dynamic, changing organizations, and provide methods and strategies for putting these competencies to use.
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Advanced Facilitation Strategies: Tools and Techniques to Master Difficult Situations
Author: Ingrid Bens
From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.
Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to
• Become better at diagnosing facilitation assignments and creating effective process designs
• Broaden their repertoire of tools to make impromptu design changes whenever they are needed
• Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.
Table of Contents:
| 1 | Advanced strategies overview | 1 |
| 2 | The complexities of decision making | 45 |
| 3 | Conflict management strategies | 79 |
| 4 | Consulting strategies for facilitators | 155 |
| 5 | Essential processes for facilitators | 193 |
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